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HubSpot CRM

✓ Verified ⭐ Editor's Choice

All-in-one CRM platform for growing businesses

4.5
4422 reviews 91% would recommend
✓ Free plan available Cloud (SaaS) 📱 Mobile apps
Free to Start

Freemium (Free + Paid Tiers)

Visit Website → Start Free

What is HubSpot CRM?

HubSpot CRM combines contact management, deal tracking, and email integration in an intuitive interface.

Top Features

  • Free CRM with up to 1,000,000 contacts
  • Marketing, Sales, Service, CMS, and Operations Hubs
  • Powerful workflow automation
  • Lead scoring and pipeline management
  • Email marketing and tracking
  • Meeting scheduling
  • Live chat and chatbots
  • Comprehensive reporting dashboards

User Ratings

Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.2

Pros

  • • Generous free tier with core CRM features
  • • Intuitive, user-friendly interface
  • • All-in-one platform for marketing, sales, and service
  • • Excellent integration ecosystem (1,500+ apps)
  • • Strong workflow automation capabilities
  • • Comprehensive HubSpot Academy for training

Cons

  • • Can get expensive as you scale up tiers
  • • Professional and Enterprise plans require annual commitment
  • • Onboarding fees for higher tiers
  • • Some advanced features locked behind expensive plans

Best For

  • Small to mid-sized businesses
  • Teams looking for free CRM

Features

Sales Tools

  • Contact & Lead Management
  • Pipeline Management
  • Email Tracking & Templates
  • Meeting Scheduling
  • Sales Automation
  • Forecasting

Marketing Tools

  • Email Marketing
  • Landing Pages
  • Forms & Pop-ups
  • Marketing Automation
  • Social Media Management

Pricing

Free

Contact us

Core CRM features for unlimited users

  • Contact management
  • Email tracking
  • Meeting scheduling
  • Live chat
  • Basic reporting
  • Up to 1M contacts
Get Started

Starter

$15 user_month

Essential tools for small teams

  • Everything in Free
  • Remove HubSpot branding
  • Simple automation
  • Multiple currencies
  • Email health reporting
Get Started
MOST POPULAR

Professional

$90 user_month

Advanced features for growing teams

  • Everything in Starter
  • Sales automation
  • Sequences
  • Forecasting
  • Custom reporting
  • eSignature
Get Started

Enterprise

$150 user_month

For large sales organizations

  • Everything in Professional
  • Predictive lead scoring
  • Custom objects
  • Advanced permissions
  • Playbooks
  • Conversation intelligence
Get Started

Free tier with unlimited users

User Reviews

Marketing Director
Marketing Director • Technology
51-200 employees
Verified

"Very good all-rounder for GTM teams"

HubSpot enables us to operate efficiently across all areas of our GTM function (marketing, sales, customer success). The interface is intuitive, workflows are easy to set up, and integrations fit smoothly into our tech stack.

Pros

Intuitive interface, powerful workflows, excellent integrations

Cons

Takes some time to learn, pricing can be steep for higher tiers

Frequently Asked Questions

Is HubSpot CRM really free?

Yes, HubSpot offers a genuinely free CRM with no time limits. You can store up to 1 million contacts and have unlimited users. The free tier includes core CRM features, though advanced features require paid plans.

How does HubSpot compare to Salesforce?

HubSpot is generally considered more user-friendly and has a better free tier, while Salesforce offers more customization for enterprises. G2 users rate HubSpot higher (4.4 vs 4.2). HubSpot is often better for SMBs, while Salesforce suits large enterprises with complex needs.

Product Details

Vendor HubSpot
Founded 2006
Headquarters Cambridge, MA
Company Size 5,001-10,000 employees
Deployment Cloud (SaaS)
Mobile Apps Yes
Free Tier Yes
API Yes

Support Options

Email/Help Desk Knowledge Base Community Forum Phone Support Live Chat

Training

Documentation Video Tutorials Webinars HubSpot Academy

Integrations

Slack, Gmail, Outlook, Salesforce, Zapier, Microsoft 365, Google Workspace, and 1,500+ via marketplace

Category

CRM Software

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