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Otter.ai

AI meeting assistant for transcription, notes, and summaries

4.3
1450 reviews 85% would recommend
✓ Free plan available Cloud (SaaS) 📱 Mobile apps
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Freemium (Free + Paid Tiers)

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What is Otter.ai?

Otter.ai is a leading AI meeting assistant that transcribes conversations in real-time, generates summaries, and captures action items automatically. Perfect for meetings, interviews, and lectures.

Key Features

  • Live Transcription: Real-time meeting transcripts
  • AI Summaries: Automatic meeting summaries
  • Action Items: AI captures to-dos
  • OtterPilot: Bot joins meetings automatically
  • Speaker Identification: Know who said what
  • Integrations: Zoom, Teams, Meet, Salesforce
  • Search: Find anything across all meetings

Best For

Professionals, sales teams, journalists, and students who attend many meetings and need accurate transcription with AI summaries.

Top Features

  • Real-time meeting transcription
  • AI meeting summaries
  • Automatic action items extraction
  • Otter AI assistant joins meetings
  • Speaker identification
  • Searchable transcripts
  • Salesforce and HubSpot integration
  • Custom vocabulary

User Ratings

Ease of Use
4.5
Customer Service
3.8
Features
4.4
Value for Money
4.0

Pros

  • • Excellent real-time transcription
  • • AI assistant joins meetings for you
  • • Great meeting summaries
  • • Good CRM integrations for sales teams
  • • Mobile app works well
  • • Student discount available

Cons

  • • Free plan dropped from 6,000 to 1,200 minutes
  • • Only supports 3 languages
  • • Customer support can be slow
  • • 30-minute cap on free plan meetings

Best For

Professionals, sales teams, journalists, and students who attend many meetings and need accurate transcription with AI summaries.

Features

Transcription

  • Real-time Transcription
  • Speaker Identification
  • Custom Vocabulary
  • Searchable Transcripts

Meeting Features

  • AI Meeting Summaries
  • Action Item Extraction
  • Otter Assistant (Auto-join)
  • Calendar Integration

Pricing

Basic (Free)

Contact us

For getting started

  • 300 minutes/month
  • 30 min per conversation
  • 3 lifetime imports
  • AI summaries
Get Started
MOST POPULAR

Pro

$17 month

For individuals

  • 1,200 minutes/month
  • 90 min per conversation
  • Unlimited imports
  • Custom vocabulary
  • 2 concurrent meetings
Get Started

Business

$30 user_month

For teams

  • 6,000 minutes/month
  • 4 hours per conversation
  • Team features
  • Admin controls
  • CRM integrations
Get Started

Enterprise

Contact us

For organizations

  • Custom minutes
  • SSO
  • Advanced security
  • Domain capture
  • Dedicated support
Get Started

User Reviews

Sales Manager
Sales Manager • SaaS
51-200 employees
Verified

"Great for sales call notes"

Otter AI has become essential for our sales team. The Salesforce integration automatically syncs call notes, and the AI summaries save us hours. Wish the free tier had more minutes.

Pros

Great transcription, CRM integration, AI summaries

Cons

Free tier too limited, only 3 languages

Frequently Asked Questions

Does Otter.ai work with Zoom?

Yes, Otter integrates with Zoom, Google Meet, and Microsoft Teams. The Otter AI assistant can automatically join your meetings to take notes when you're double-booked or unable to attend.

Product Details

Vendor Otter.ai
Founded 2016
Headquarters Mountain View, CA
Company Size 51-200 employees
Deployment Cloud (SaaS)
Mobile Apps Yes
Free Tier Yes
API Yes

Support Options

Email Support Knowledge Base Help Center

Training

Documentation Video Tutorials Getting Started Guides

Integrations

Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Slack, Dropbox

Category

AI Meeting Assistants

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