AI-first customer service platform with human-quality responses
Intercom Fin is an AI-first customer service platform that resolves over 50% of support inquiries automatically. It provides human-quality responses based on your knowledge base and seamlessly hands off to humans when needed.
SaaS companies, e-commerce, and businesses wanting to automate customer support while maintaining quality human interactions.
SaaS companies, e-commerce, and businesses wanting to automate customer support while maintaining quality human interactions.
Core support tools
Growing support teams
Large teams
Fin AI Agent has transformed our support. It resolves most common questions instantly, letting our team focus on complex issues. The pay-per-resolution model is fair. Intercom is pricey but worth it.
Excellent AI resolution, fair pricing model, comprehensive platform
Base platform expensive, Fin costs add up
Fin AI Agent costs $0.99 per successful resolution. You only pay when Fin fully resolves a customer conversation - no charge for partial responses or handoffs to human agents. There's a minimum of 50 resolutions/month when used standalone.
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